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Explore FAQs to see how JobSniper.ai can work for you.

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Frequently Asked Questions

At JobSniper.ai, we believe in transparency and making job applications simple. Below you’ll find clear answers to the most common questions—covering how the platform works, how pricing and credits function, and how we keep your data safe. Whether you’re just getting started or already tailoring resumes, we’ve got you covered.

Getting Started Resumes & Cover Letters Credits & Pricing Privacy & Security Troubleshooting

Getting Started

New to JobSniper.ai? Here’s what you need to know to begin tailoring applications quickly.

JobSniper.ai is an AI-powered platform that creates job-specific resumes and cover letters by aligning your existing resume with the language and requirements of a job description.

Create a free account, upload your resume and the job description, and let our AI do the rest. In under 3 minutes, you’ll have a tailored, ATS-friendly resume ready to download.

Yes. JobSniper.ai works by aligning your resume with a specific job posting. Uploading a job description ensures the resume is highly tailored and relevant.

We currently support DOCX, PDF, TXT, and RTF formats. Scanned images or locked files may not process correctly.

Most resumes are generated in under 3 minutes. You’ll see a progress indicator while we tailor your content.

Resumes & Cover Letters

Answers to common questions about generating tailored application materials.

No. JobSniper.ai never fabricates information. We only work with the details you provide and refine them into stronger, job-specific phrasing.

Yes! Our Cover Letter Generator mirrors the language of the job posting, highlights your most relevant experience, and pairs seamlessly with your tailored resume.

Yes. You can download the files in DOCX format and edit them in Word or Google Docs. An inline editor will also be available in future updates.

Absolutely. All templates and outputs are designed to be ATS-friendly, ensuring they pass automated tracking systems used by recruiters.

Yes. You can generate several variations for the same job posting, focusing on different skills or experiences to see which version you prefer.

Credits & Pricing

Understand how credits work and how to choose the right plan.

A credit is a unit you use to generate either a resume or a cover letter. Each credit also includes a fit score and improvement tips at no extra cost.

No. Credits from pay-as-you-go bundles never expire. If you subscribe, your monthly credits roll over for up to 6–12 months depending on your plan.

One credit generates a tailored resume or cover letter plus a fit score and improvement tips—all bundled together.

If you experience a technical issue that prevents resume generation, please contact support. We’ll work with you to resolve it or issue a refund if necessary.

Yes. You can upgrade or downgrade anytime. Pay-as-you-go credits remain available even if you later switch to a subscription.

Privacy & Security

We take protecting your personal information seriously.

Yes. All resumes, cover letters, and job descriptions are encrypted and securely stored in Azure. We never train AI models on your personal data.

Absolutely. You can delete your account and data at any time from your profile settings. Nothing is shared with third parties without your consent.

No. Your resumes and job descriptions are private and never shared with employers or third parties without your consent.

Resumes and job descriptions are securely stored to power your profile. You may delete them at any time from your account settings.

Yes. We comply with major data protection frameworks including GDPR and CCPA, ensuring your personal data is safeguarded.

Troubleshooting

Fix common issues and learn how to get the best results.

Check that your job description and resume are in supported formats (DOCX, PDF, TXT, RTF). If the issue persists, contact support for help.

Use the checklist provided in the gap-filling step. Adding relevant skills, certifications, or experiences can quickly raise your score.

Try providing more details about your unique achievements when prompted. The more context you give, the more personalized the cover letter becomes.

Fit scores reflect how closely your resume aligns with the job description. Missing key skills, certifications, or phrasing may lower the score—use the improvement tips provided to close the gap.

If you run into issues, reach out via our Contact Us page. Our support team replies within 48 hours to help you resolve problems.
Contact

Serving Job Seekers Worldwide

Toronto, Canada

support@jobsniper.ai

Replies within 48 hrs

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